Services provided by BEST TELECOM AUSTRALIA are subject to a Standard Form of Agreement provided for by s479 of the Telecommunications Act. This simplified agreement is lodged with the Australian Communications & Media Authority which is deemed by law to apply to all contracts where no other contract replaces it. A copy is available on request. The following general provisions apply to all services:-
Services a provided on a month to month agreement, except where otherwise agreed, or as specified below:-
Receive a discounted setup on a broadband plan;
To receive free hardware;
To receive special pricing;
All mobile phone plans are on 24 month plans; and
Domains are billed every 24 months for .au domains and every 12 months for any other domains – associated hosting is billed for the same period, depending on the renewal period of the domain.