Live Chat & Talk: Connect with Customers from your Website
The 3CX Live Chat & Talk plugin allows your website visitors to chat and call your company in real-time. No need to call your 800 number – they can connect with a single click. Connect visitors to your call centre or sales team and watch conversion rates skyrocket! Calls are forwarded to your phone system free of charge using WebRTC technology.
Keep all your communications on one platform and save admin time, learning curve and monthly subscriptions! Your agents will love it and so will your customers!
Turn Visitors into Conversions
The average website visitor will only stay on your site for 15 seconds and most websites have a 20%-40% bounce rate – that’s a lot of missed potential. With the 3CX plugin you can:
Capture your website visitors once they’re on your site
Help them find what they’re looking for in real time
Turn visitors into leads faster
Know what they’re looking for before you start pitching
Chat Not Enough? Elevate to a Call
While there are many chat plugins available, only 3CX offers you the ability to elevate chats with your website visitors to voice or video calls – ‘cause sometimes text chat just isn’t enough!
- Elevate chat to voice or video call – Free of charge
- Avoid customers having to call a number and speak to another team/agent
- Convert more leads into sales
- Increase customer satisfaction – no need to dial a number
Chat and Call from a Single Interface
With 3CX agents can see all communication made with a customer in one place, and your customers never have to repeat themselves again. Make your company easy to do business with.
- Phone, Video and Chat from one interface
- All communications are visible to all agents
- Save money – pay for one system per year
- Learn and deploy one system